Jewelers Mutual Insurance Co.’s Loss Prevention department says it has recently seen “outbreaks of shipping losses” and offers these tips to reduce the chance of shipping problems this holiday:
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Place merchandise in a medium-size cardboard inner box sealed with tape. Label this inner box with your return address (no jewelry-related words) and the tracking number.
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Place the inner box in a strong, oversize shipping box. To prevent the package from rattling, tape or glue the inside box to the outside box. If possible, use a packaging box from the delivery service. Never use an envelope or old box.
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Fill the box with packing material to protect the smaller box. Avoid jewelry catalogs or ads.
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Seal the shipping box with reinforced mailing tape, pressure-sensitive shipping tape, or tamper-evident tape, or stamp over the tape so that any tampering is evident.
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Address the package clearly and double-check the address.
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Do not indicate that the package is coming from or going to a jewelry-related business. Don’t list jewelry-related words or ZIP codes. Disguise the return address as well.
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List the contents of the package as “parts” or “supplies,” never jewelry.
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When possible, deliver packages to the post office, to the carrier’s convenience center, or to another location outside of these ZIP code areas. Avoid shipping to a residential address.
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Log the details of the shipment, its value, and the carrier used in case of a loss. Require a signed receipt upon delivery.
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Buy insurance coverage from the shipper. Don’t assume it’s automatic.
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Inform the recipient when the package is sent.
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Before signing for shipments, be sure you have received the correct number of packages. Open them and check their contents in front of a security camera, so the entire transaction is documented.
For additional security tips, visit JewelersMutual.com and click on Security and Safety.