How To Navigate the Ever-Evolving Landscape of Digital Advertising

Is digital advertising a business-saving tactic or a curse (or both)? JCK investigates. Digital advertising was supposed to usher in a brave new...

Bob Goodman Wants Jewelers To Join Him in Disrupting the Status Quo

Last Sunday, Robert Goodman Jewelers in Zionsville, Ind., located just outside Indianapolis, hosted a Black Jewelry Designers & Makers Pop-Up....

Jewelers Poised for a Prosperous, Possibly Supply-Starved, Holiday Season

The holiday shopping rush may just be beginning, but jewelers have been preparing for it for the better part of 2021. Bryan Morgan Shoppers...

How To Get A One-Star Review

Here's how (not) to treat your customers: We looked at the issues that really irk jewelry store shoppers and do the most damage to your retail...

South Carolina’s Croghan’s Jewel Box Charms Couples With Engagement Promos

With engagement-ring sales continuing to soar, Charleston, S.C.–based jewelry store Croghan’s Jewel Box knew its competitive advantage came in...

Risk-Taking Retailers Bet Big on Brick-and-Mortar Mid-Pandemic

How three jewelers opened new spaces when stores everywhere were closing—temporarily and permanently Opening a jewelry store is tough enough....

Expert Says Luxury Retailers Need To Create Vibrant Sensory Experiences

Luxury retailers such as jewelry stores need to create custom experiences for consumers with impeccable customer service and lavish interiors if they...

The Great Post-Pandemic Recruitment Race

How jewelers are managing the tightest labor market in years. Plus: tips on finding and hiring (and keeping!) the best people for your business....

Ylang 23 Co-Owner Unveils New Ear-Piercing Boutique In Dallas

The curated ear is a trend with staying power—retailers have shared with JCK that mix and match studs remain a priority category heading into the...

Hancocks London Is Renting Out Diamond Tiaras For Weddings

If you’re about to get married this summer—perhaps a year or so later than you’d hoped due to the pandemic—I have to imagine that the...