The Savvy Jeweler’s Guide to Compensation Packages

Micaela Burke What should you be paying new hires? Experts weigh in on wages, commissions, and bonuses to help you attract—and...

Train Your Sales Associates To Sell Platinum In No Time

When Kevin Reilly, senior vice president of Platinum Guild International (PGI) USA, joined the organization in 2006, sales training was a much more...

Department of Synergy

Julie Von Bargen Thom How independent retailers and designers can create mutually beneficial partnerships With consumers maintaining a watchful...

Put a Pin on It

Actor Kieran Culkin wore this Martin Katz Deco Diamond Geometric lapel pin—with 18 French-cut diamonds weighing a total of 9.18 cts., 30 baguette...

Why Jewelry Stores Are Caught Up in Merch Madness

Toula’s Santal & Black Cardamom Candle ($36), made locally in Oak Park, Illinois, exclusive to Gem Home + Jewelry Hand-embroidered linens....

It’s Business, But It’s Personal

Retaining customers—and reeling in new ones—is an art. These jewelry retailers share their secrets, involving everything from midnight deliveries...

Buy, Buy…Buy?

The jewelry industry has spent the past few years on a roller coaster, leaving retailers wondering what comes next—and how to manage their...

‘Happy’ Talk With Keynote Speaker Henry Winkler

The Venetian’s San Polo ballroom was packed at 8 a.m. on May 30, an indication of the enduring appeal of Luxury keynote breakfast speaker Henry...

Puppies, Tattoos, Flo Rida—All the Cool New Things at JCK Las Vegas 2024

Since it was first held, in 1992 at the Sands Expo (now the Venetian Expo) in Las Vegas, the JCK show has been an essential meeting place for buyers...

Business Book Recs From Top Jewelry Execs

A well-stocked bookcase is more than just an erudite Zoom background. Corporate visionaries of all stripes credit words of wisdom for helping them...