At Your Service: What’s Your Store’s Dress Code?
Every week we ask retailers how they handle client requests, questions, and conundrums. This week we shined the spotlight on the opposite side of the...
Retail Details
News, tips, and best practices for and from retail jewelers.
JCK5: Retail Vet Shares His Top ‘Elements of Selling’
Sales consultant Alan J. Zell, a former jewelry and fine tableware retailer, is the author of new book The Elements of Selling. We asked him to...
Georgia Jeweler Stages Socially Savvy Treasure Hunt for Mother’s Day
If you’re looking to boost activity on your social media sites this season, take a page from Girardin Jeweler. Last year, the Valdosta, Ga., fine...
JCK5: Simple Ways to Refresh Your Website
Laura Cave, director of trade marketing for The Knot bridal magazine and website, shared her tips for streamlining a commerce site at a session at...
At Your Service: What Are the Skills and Personality Traits You Prize in a Great Salesperson?
Every week we ask retailers how they handle client requests, questions, and conundrums. This week we shined the spotlight on the opposite side of the...
App Jewelers Should Consider: Hang w/
The more social media platforms proliferate, the greater the risk there is of retailers missing crucial connections with their customers. Why? An...
Gear to Consider: The Lightbox That Sends Emails
Derek Thomas had his major “aha” moment while sitting in a bar in Boston. The inventor of the LearLite, a new product aimed at jewelers, was...
4 Spanking New Business Books for Retailers
If you’re in the market for a business-boosting read this spring, consider one of these new big-picture tomes.Give and Take: A Revolutionary...
At Your Service: How Do You Help Intimidated Customers Feel More Comfortable?
Every week we ask retailers how they handle client requests, questions, and conundrums. This week we asked: “How do you...
At Your Service: How Do You Deal With Overly Demanding Customers?
Every week we ask retailers how they handle client requests, questions, and conundrums. This week we asked: "How do you deal with customers who are...