Every week, JCK’s Big Picture Monday
rounds up the best stories about trends in retailing:
Nine tips for handling
customer complaints.
Making the most
of Google Places.
From Gen-Next Jewelers: Avoiding social media suicide.
Four ways retailers
get vendor discounts.
How smaller retailers handle
Black Friday.
When parents and children work
in the same business.
Facebook platform “could
change luxury brands.”
Locating “deep pools
of demand.”
Marketers target
Baby Boomers.
Retailers’ RFID investments pay
off.
Big chains try to poach each
other’s customers.
Upscale retailers look
at outlets.
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